![]() ![]() Read our article HP Procurve factory reset. Try the following to fix Canon ScanGear Tool issues on Windows 10. Most likely, the problem lies inside the old driver that might be incompatible with your current operating system. Here is what you need to do if you encounter issues with the ScanGear tool on Windows 10 or Windows 11. On your computer, select Scan (black and white or color) and then the scanner will start scanning your documents.Note that it will not start scanning until you place your document into the feeder. Place the document you want to scan into the feeder tray on top of the Canon copier.The scanner will start searching for the ScanGear app on your computer. Select the “Online” option to force the Scan mode on.On your Canon scanner, press the big Scan button to switch the copier into Scan mode.If you use Microsoft Office apps, launch Microsoft Office Document Scanning in the Start > Microsoft Office > Microsoft Office Tools.Here is how to scan a document using the ScanGear tool. ![]()
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